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Workflow and BPM Research

Excellence in Practice
Innovation and Excellence
in Workflow and Imaging

 By Layna Fischer

Published by Future Strategies Inc.
Lighthouse Point FL 33064
954 782 3376 954 782 6365 fax

 TABLE OF CONTENTS
EXCELLENCE IN PRACTICE

Click here to order

bullet Moving the Competitive Goalposts: Seven Ways to Achieve Excellence
(free chapter preview)
Connie Moore, Vice President, Giga Information Group
bullet Arrow Trucking Tulsa, Oklahoma
North American Excellence Awards: Imaging, Finalist
bullet Bank of America, Asia Division Hong Kong
Asian Excellence Award: Imaging, Silver
bullet Budget Rent A Car, Lisle, Illinois
North American Excellence Awards: Workflow, Finalist
bullet Capital Blue Cross: Independent Licensee of the Blue Cross and Blue Shield Association Harrisburg, Pennsylvania
North American Excellence Award: Gold, Imaging
bullet Consolidated Edison of New York. New York, New York
North America Excellence Award: Workflow, Silver
bullet First Albany Corporation, Albany, New York
North America Excellence Award: Imaging, Finalist
bullet Gak Nederland b.v. Amsterdam, The Netherlands
European Excellence Awards: Workflow, Gold
bullet Italian Chambers of Commerce Societa' Consortile di Informatica delle Camere di Commercio Italiane per Azioni (Infocamere) Padova, Italy
European Excellence Award: Imaging, Gold
bullet Martinair Holland Schiphol Airport, The Netherlands
European Excellence Award: Imaging, Silver
bullet Canada Institute for Scientific and Technical Information (CISTI) Document Delivery Division Ottawa, Canada
North America Excellence Award: Workflow, Finalist
bullet New York City Office of the Comptroller. New York, New York
North America Excellence Award: Workflow, Gold
bullet PPP Healthcare, Tunbridge Wells, England
European Excellence Award: Workflow, Silver
bullet Red Ball Oxygen Company, Inc. Shreveport, Louisiana
North America Excellence Awards: Imaging, Finalist
bullet Trigon Blue Cross Blue Shield, Richmond, Virginia
North America Excellence Award: Imaging, Silver
bullet Yarra Valley Water Melbourne, Victoria, Australia
Asia Excellence Award: Workflow and Imaging, Gold
bullet Study: State of the Workflow Industry
Priscilla Emery, Sr. Vice President, Association for Information and Image Management International AIIM
bullet The Roles of Value-Added Resellers (VARs) and Systems Integrators
Ric Rhodes, President, Document Imaging VAR Association (DIVA)
bullet Pitfalls in the Strategic Deployment of Process Improvement and Management
Geary A. Rummler and Gordon Sellers, the Rummler-Brache Group
bullet Endnote Chapter: The Seven Traits of the Smart Company
Excerpted from the book, Smart Companies-Smart Tools, By Thomas M. Koulopoulos to be published May 1997. Van Nostrand Reinhold New York
bullet Contact Information
Names and addresses of installations, vendors and integrators

Click here to read about:
EXCELLENCE IN PRACTICE VOLUME II
EXCELLENCE IN PRACTICE VOLUME III

EXCELLENCE IN PRACTICE VOLUME IV

Workflow Handbook 2001

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