Join the Conversation with industry experts!

Want to learn how to deal with unpredictable, unstructured business processes?

Participate July 15th at 12 pm EST in the  Tweet Jam Session: Mastering the Unpredictable with Adaptive Case Management  (#acmjam)

Connie Moore of Forrester Research along with authors of the newly published Mastering the Unpredictable book will host a Tweet Jam on July 15, 2010 from Noon

  • How does analytics enter the picture?
  • Describe how process modeling for ACM might differ from BPM. Will BPMN be useful for ACM?
  • Is there such a thing as "Social BPM" or "Social Case Management"?  What does that mean to you?
  • Do we really expect ACM to displace the current tools used by knowledge workers?
  • How do you measure success in an ACM implementation?
  • What are some best practices for getting started with ACM?
  • What process improvement methodology/discipline are you using with Case Management - does it matter?
  • We want to hear your voice: Get your complimentary copy of Mastering the Unpredictable book.  Ten (10) books will be given to the most active and relevant participants in the discussion! 

    Join the interactive conversation:  simply tune in to the #acmjam hash tag on Twitter or follow at Connie Moore (@cmooreforrester).   You can also tune in to coverage of the Tweet Jam at: