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2007 BPM & Workflow Handbook

Methods, Concepts, Case Studies and Standards in Business Process Management and Workflow.   Edited by Layna Fischer and published in association with  the Workflow Management Coalition.

The 2007 BPM and Workflow Handbook is published by Future Strategies Inc.,
in collaboration with WfMC, was launched on May 22nd, 2007 at Transformation and Innovation 2007 in Washington, D.C.  As part of the official launch, a series of presentations presented personally by the authors themselves on thought-provoking issues selected from their papers and case studies have been incorporated into the conference program.

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2007 BPM & Workflow Handbook:

• Foreword - by Jon Pyke, Chair WfMC
  
• Introduction: Workflow and BPM in 2007: Business Process
  Standards See a New Global Imperative - by Nathaniel Palmer, Executive Director,Workflow Management Coalition
  
• BPM and Service-Oriented Architecture Teamed Together:
  a Pathway to Success for an Agile Government - by Linus Chow
  and Charles Medley, BEA Systems; Clay Richardson, PPC.

Table of Contents

The 2007 BPM and Workflow Handbook is the industry's definitive guide to workflow and BPM, chapters range from stating the business case for BPM and Workflow for non-technical readers, user case studies through to web services and workflow architectures.

A special Spotlight on BPM in Healthcare features an award-winning case study and examines challenges in both patient and pharmaceutical BPM, culminating with a chapter on digital security.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization. Several key chapters extracted from this edition are available for free download.

Foreword - Jon Pyke, Chair WfMC, United Kingdom

Introduction: Workflow and BPM in 2007: Business Process Standards

See a New Global Imperative - Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States

SECTION 1-THE BUSINESS VALUE OF WORKFLOW and BPM

The Business Value of Workflow and BPM - Keith D Swenson, Fujitsu

Computer Systems, United States

Knowledge Intensive BPM - Jon Pyke, The Process Factory Ltd., UK

BPM and Service-Oriented Architecture Teamed Together: a Pathway to Success for an Agile Government - Linus Chow and Charles Medley, BEA Systems; Clay Richardson, Project Performance Corp., USA

Analyzing and Improving Core Telecom Business Processes: Case Study - Lee, Kyeong Eon; KTF Co., Ltd., Seoul, Korea

Workflow and Performance Management - Arnaud Bezancon, Advantys, France

BPM Center of Excellence Manifesto - Dr. Setrag Khoshafian, Pegasystems Inc., USA

Evolution: An Innovation Process - Gabriel Franciosi and Federico Silva, Pectra Inc., USA

Why Engagement Will Redefine the Next Evolution in Workflow and BPM - Steve Rotter, Adobe Systems Incorporated, USA

Applying MDA® Concepts to Business Process Management - Alexander Petzmann, Michael Puncochar, BOC Group, Austria; Christian Kuplich, BOC Group, Germany; David Orensanz, BOC Group, Spain

From Functional Silos to a Process Vision - Salvatore Latronico and Francesco Battista, openwork, Italy

SPOTLIGHT ON BPM in HEALTHCARE

The Chester County Hospital: Case Study - Ray Hess, The Chester County Hospital, USA

Business Process Management in Pharmaceutical R&D - Dr. Kai A. Simon ALTANA Pharma AG - a Nycomed company, Germany

Workflow Opportunities and Challenges in Healthcare -Jonathan Emanuele and Laura Koetter, Siemens Medical Solutions USA, Inc., USA

Authenticated Document/ Data Exchange in Healthcare - Dr. Mohammed Shaikh, Image X Inc., USA

SECTION 2—STANDARDS AND TECHNOLOGY

Quality Metrics for Business Process Models - Irene Vanderfeesten, Hajo A. Reijers, Wil van der Aalst, Technische Universiteit Eindhoven, The Netherlands; Jorge Cardoso, University of Madeira, Portugal; Jan Mendling, Vienna University of Economics and Business, Austria.

Enterprise Architecture as a Meta-Process - Heinz Lienhard, ivyTeam-SORECOGroup, Switzerland

Overcoming Negative Tendencies in Automated Business Processes - Juan J. Moreno, Lithium Software / Universidad Católica, Uruguay; Luis Joyanes, Universidad Pontificia de Salamanca, Spain

Defining Easy Business Rules for Accomplishing the Basel II Risk Handling in Banks - Dr. Juan J. Trilles, AuraPortal BPMS, Spain

Cyclic Workflow Verification Algorithm For Workflow Graphs - Sinnakkrishnan Perumal and Ambuj Mahanti, Indian Institute of Management Calcutta, India

Business Process Architecture and the Workflow Reference Model - Chris Lawrence, Old Mutual, South Africa

SECTION 3—DIRECTORIES AND APPENDICES

WfMC Structure and Membership Information

Appendix - Membership Structure

Appendix - Membership Directory

Appendix - Officers and Fellows

Appendix - Author Biographies Index